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Testimonials
© Copyright 2010 Gentili & Rossini Associates
471 W. Central Street Franklin, MA 02038
Phone (508) 528-1734 Fax (508) 528-4060
Email info@gentilirossini.com
Residential Property Owner
"While in Florida we received a late-night phone call from our daughter advising us that our home in New England
was badly damaged by water from the bursting of frozen pipes.
We flew home the next day and were shocked and devastated by what we saw. The entire central part of our home from the 2nd floor to the
cellar was effected by water damage. Walls and ceilings dripping, rugs ruined, most of the furniture, clothes, bedding, and personal items
and two bathrooms were ruined. The cellar had 5 feet of water that ruined the furnace, washer and dryer as well as additional personal
items. We were overwhelmed with what we faced and had no idea where to turn.

Our neighbor recommended Gentili & Rossini Associates, we called them and within hours after meeting them, they took over and
immediately began the process to remedy our situation.

They put us completely at ease, whatever we needed and whatever questions we raised were handled in a very professional manner, and
more importantly they did so in a very understanding and thoughtful way. Looking back, my wife and I both can not imagine how we would
have fared had we not had these fine people to aid us in putting our life back in order."
Residential Property Owner
"We would like to take this opportunity to thank you for your support in our time of need. As you know, the house
fire we had was devastating to our family. Although we all made it out alive, most every material possession that
we had owned was lost, including the house itself. From day one you were there to help us set things straight.
We remember meeting with you the day of the fire. It was a very tough morning, and you made it a bit easier by telling us what to expect in
the days and weeks to come.

The structure was a total loss, and a very fair assessment was agreed upon with the insurance company thanks to your work. The work you
did to document the contents was even more impressive. We couldn’t bear to walk through the house, let alone detail all of our losses. Due
to your professional methods we’re sure we received the highest compensation for our losses.
We would like to extend our thanks to Gentili & Rossini Associates for a job well done!"nn
President, Boston-based Real Estate Firm
"As principal of a large Boston-based Property Management company, it is important that our firm have
access to various contractors and individuals we can count on in a time of crisis. In every instance, and for
many years, Gentili & Rossini Associates have always gone above and beyond all expectations.
They have successfully handled all aspects of the claims process from start to finish — with skill and professionalism.
President, Board of Trustees Residential Condominium Association
"Our Condominium Association recently incurred a substantial loss due to wind and water damage. Bob Rossini, as
the Public Adjuster, worked very hard and very successfully with our insurance company and us to obtain equitable
and appropriate settlement of our claim -- including obtaining an emergency payment to enable us to make
emergency repairs. We think he's great!"
Housing Director, Major Non-Profit Organization
"We use the services of Gentili & Rossini Associates exclusively to assist our organization in coordinating,
processing and managing our insurance claims through the labyrinth of processes and paperwork, which by
definition, is always occurring during difficult situations.
Both Tom Gentili and Bob Rossini have been professional and perceptive in managing the details of the claim as well as thorough and
prompt in completing and resolving settlements, ensuring that our organization receives the best possible protection. Their services are
invaluable."
Manager, Dental Supply Company
"Due to a fire in our building, major soot damage affected our complete inventory of dental
supplies and made our offices uninhabitable. We were referred to Gentili & Rossini Associates by
a business acquaintance, made the call and they responded -- in person -- the very same day.
They helped to get our business up and running again by arranging for cleaning services and in obtaining an advance payment from the
insurance company so that we could replace some of the damaged items and remain in business during the adjustment process.

We were very pleased with the professionalism and thoroughness with which our claim was handled, and ultimately with the settlement
we received.
Gentili & Rossini Associates
...over 35 years of experience
Public Insurance Adjusters, Inc.