Residential
Property Owner
"While in Florida we received a late-night phone call from our
daughter advising us that our home in New England was badly damaged by
water from the bursting of frozen pipes.
We flew home the next day and were shocked and devastated by what we
saw. The entire central part of our home from the 2nd floor
to the cellar was effected by water damage. Walls and ceilings dripping,
rugs ruined, most of the furniture, clothes, bedding, and personal items
and two bathrooms were ruined. The cellar had 5 feet of water that
ruined the furnace, washer and dryer as well as additional personal
items. We were overwhelmed with what we faced and had no idea where to turn.
Our neighbor recommended Gentili & Rossini Associates, we called
them and within hours after meeting them, they took over and immediately
began the process to remedy our situation.
They put us completely at ease, whatever we needed and whatever
questions we raised were handled in a very professional manner, and more
importantly they did so in a very understanding and thoughtful way. Looking back, my wife and I both can not imagine how we would have fared
had we not had these fine people to aid us in putting our life back in
order."
Residential Property
Owner
"We would like to take this
opportunity to thank you for your support in our time of need. As you
know, the house fire we had was devastating to our family. Although we
all made it out alive, most every material possession that we had owned
was lost, including the house itself. From day one you were there to
help us set things straight.
We remember meeting with you the day of the
fire. It was a very tough morning, and you made it a bit easier by
telling us what to expect in the days and weeks to come.
The structure was a total loss, and a very
fair assessment was agreed upon with the insurance company thanks to
your work. The work you did to document the contents was even more
impressive. We couldn’t bear to walk through the house, let alone
detail all of our losses. Due to your professional methods we’re sure
we received the highest compensation for our losses.
We would like to extend our thanks to
Gentili & Rossini Associates for a job well done!"
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President,
Boston-based Real Estate Firm
"As
principal of a large Boston-based Property Management company, it is
important that our firm have access to various contractors and
individuals we can count on in a time of crisis.
In every instance, and for many years, Gentili
& Rossini Associates have always gone above and beyond all
expectations. They have successfully handled all aspects of the
claims process from start to finish — with skill and professionalism.
We have always been pleased with their efforts
and with the settlements they have achieved on behalf of our
clients."
President,
Board of Trustees
Residential Condominium Association
"Our Condominium
Association recently incurred a substantial loss due to wind and water
damage. Bob Rossini, as the Public Adjuster, worked very hard and
very successfully with our insurance company and us to obtain equitable
and appropriate settlement of our claim -- including obtaining an
emergency payment to enable us to make emergency repairs.
We think he's
great!"
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Housing
Director,
Major Non-Profit Organization
"We use the services of Gentili & Rossini Associates exclusively
to assist our organization in coordinating, processing and managing our
insurance claims through the labyrinth of processes and paperwork, which
by definition, is always occurring during difficult situations.
Both Tom Gentili and Bob Rossini have been professional and
perceptive in managing the details of the claim as well as thorough and
prompt in completing and resolving
settlements, ensuring that our organization receives the best possible
protection.
Their services are invaluable."
Manager, Dental Supply Company
"Due to a fire in our
building, major soot damage affected our complete inventory of dental
supplies and made our offices uninhabitable. We were referred to
Gentili & Rossini Associates by a business acquaintance, made the call
and they responded -- in person -- the very same day.
They
helped to get our business up and running again by arranging for
cleaning services and in obtaining an advance payment from the
insurance company so that we could replace some of the damaged items
and remain in business during the adjustment process.
We were
very pleased with the professionalism and thoroughness with which our
claim was handled, and ultimately with the settlement we received.
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